Notice of Privacy Practices

Who We Are

StayConnected Health Technologies provides a practice management platform for licensed mental health providers. When your provider uses our platform, we act as a "Business Associate" under HIPAA, meaning we help your provider manage your health information securely.

Our Pledge Regarding Your Health Information

We understand that your health information is personal and sensitive. We are committed to protecting your privacy and will only use or disclose your protected health information (PHI) as described in this notice or as permitted by law.

How We May Use and Disclose Your Information

For Treatment

Your provider may use your health information to provide, coordinate, or manage your mental health care and related services.

For Payment

Your health information may be used to obtain payment for services provided to you, such as billing your insurance company.

For Healthcare Operations

We may use your information for quality assurance, training, and operational purposes necessary to run the practice effectively.

As Required by Law

We may disclose your information when required by federal, state, or local law.

With Your Authorization

Other uses and disclosures will only be made with your written authorization, which you may revoke at any time.

Your Rights Regarding Your Health Information

• Right to Access: You have the right to inspect and obtain a copy of your health information.
• Right to Amend: You may request amendments to your health information if you believe it is incorrect or incomplete.
• Right to Accounting: You may request a list of disclosures we have made of your health information.
• Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your information.
• Right to Confidential Communications: You may request that we communicate with you by alternative means or at alternative locations.
• Right to a Paper Copy: You have the right to obtain a paper copy of this notice upon request.

Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your protected health information
• Provide you with notice of our legal duties and privacy practices
• Notify you if there is a breach of your unsecured health information
• Follow the terms of this notice currently in effect

Changes to This Notice

We reserve the right to change this notice and make the new provisions effective for all protected health information we maintain. Current notices will be posted on our platform and available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint.